When my new puppy began acting aggressively towards other dogs, I was overwhelmed with advice, good and bad, helpful and not so helpful. It was very confusing and sometimes frightening. Ana made sense out of the chaos. She developed a program appropriate for this particular dog and his specific issues. She has been available every step of the way to progress him to each new level. Best of all is her consistent encouragement and support of both the human and the dog throughout the process!